Legal

Privacy Policy

Last Updated: 26 February 2026

This Privacy Policy describes how Capilizo ("we", "us", or "our"), operating through the website capilizo.com, collects, uses, and protects the personal information you provide when using our website or contacting us. This policy is governed by Argentine Law No. 25,326 on Personal Data Protection (Ley de Protección de los Datos Personales) and its complementary regulations.

1. Data Controller

The data controller responsible for your personal information is:

• Business name: Capilizo
• Address: Fray Justo Sta. María de Oro 1699–1799, F5300 La Rioja, Argentina
• Email: info@capilizo.com
• Phone: +54 380 421 6736

2. Information We Collect

We collect personal information in the following circumstances:

2.1 Information You Provide Directly

When you complete the contact form on our website, we collect:

• Full name
• Email address
• Phone number (optional)
• Company or business name (optional)
• The content of your message

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system

This technical information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries: When you contact us through the website form, we use your information to respond to your message and schedule follow-up conversations.
• To improve our website: Technical data collected automatically helps us understand how visitors use our site and identify areas for improvement.
• To comply with legal obligations: We may process your data when required by applicable Argentine law or regulation.

We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases as recognized under Argentine Law No. 25,326:

• Consent: When you submit the contact form and check the privacy consent box, you consent to the processing of your data for the purpose of responding to your inquiry.
• Legitimate interest: For the collection of technical data necessary for the proper functioning and security of our website.
• Legal obligation: When processing is required to comply with applicable laws.

5. Data Retention

We retain personal data collected through our contact form for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. In general:

• Contact inquiries and related correspondence are retained for up to three (3) years from the date of last contact.
• Technical and analytics data is retained for up to twelve (12) months.

After the applicable retention period, data is securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission via HTTPS, access controls, and periodic review of our data handling practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

7. Your Rights

Under Argentine Law No. 25,326, you have the following rights with respect to your personal data:

• Right of access: You may request information about what personal data we hold about you and how it is used.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of deletion: You may request deletion of your personal data, subject to applicable legal retention requirements.
• Right of opposition: You may object to the processing of your personal data in certain circumstances.
• Right to file a complaint: You have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority, if you believe your rights have been violated.

To exercise any of these rights, please contact us at info@capilizo.com with the subject line "Data Rights Request". We will respond within the timeframes established by applicable law.

8. Third-Party Services

Our website may use third-party services for analytics and operational purposes (such as Google Maps for the embedded map on our contact page). These services may collect information about your visit in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.

9. Cookies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us at info@capilizo.com so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: info@capilizo.com
• Address: Fray Justo Sta. María de Oro 1699–1799, F5300 La Rioja, Argentina
• Phone: +54 380 421 6736